Magento Professional Support Services | Magento

ENTERPRISE EDITION CUSTOMER SUPPORT

Magento provides support to Enterprise Edition customers. Our expert team will help maximize your investment and optimize your store’s performance.

image_left
MAGENTO INSTALLATION AND DOWNLOADS

Support includes best practice recommendations for server and hosting environment, fresh installations of Magento or troubleshooting of existing installations and downloads.

image_right
“HOW TO” QUESTIONS

Our expert Magento consultants can help you make the most of Magento and answer any "how to" questions from catalog setup to advanced marketing promotions.

image_left
BASIC CONFIGURATION QUESTIONS

We can help you configure Magento so it's set up correctly with all your payment modules, shipping options, tax rates, languages, and much more.

image_right
TROUBLESHOOTING, BUG FIXES AND ESCALATION

This includes the diagnosis and in most cases, the resolution of any functional or visual issues in the Magento Core product.

Technical support is one of the ways we help you get the most from Magento Enterprise Edition. Download the Technical Support Guide to find out about our support offerings and how to use them to meet your businesses' needs.
GET THE MAGENTO ENTERPRISE EDITION TECHNICAL SUPPORT GUIDE

Technical support is one of the ways we help you get the most from Magento Enterprise Edition. Download the Technical Support Guide to find out about our support offerings and how to use them to meet your businesses' needs.

DOWNLOAD TECH SUPPORT GUIDE

Magento Enterprise Edition subscribers can request support by opening a ticket