ENTERPRISE EDITION CUSTOMER SUPPORT
Magento provides support to Enterprise Edition customers. Our expert team will help maximize your investment and optimize your store’s performance.
MAGENTO INSTALLATION AND DOWNLOADS
Support includes best practice recommendations for server and hosting environment, fresh installations of Magento or troubleshooting of existing installations and downloads.
“HOW TO” QUESTIONS
Our expert Magento consultants can help you make the most of Magento and answer any "how to" questions from catalog setup to advanced marketing promotions.
BASIC CONFIGURATION QUESTIONS
We can help you configure Magento so it's set up correctly with all your payment modules, shipping options, tax rates, languages, and much more.
TROUBLESHOOTING, BUG FIXES AND ESCALATION
This includes the diagnosis and in most cases, the resolution of any functional or visual issues in the Magento Core product.
GET THE MAGENTO ENTERPRISE EDITION TECHNICAL SUPPORT GUIDE
Technical support is one of the ways we help you get the most from Magento Enterprise Edition. Download the Technical Support Guide to find out about our support offerings and how to use them to meet your businesses' needs.