May 18, 2016
Tip #10: Over-Inform
Provide your own documentation to ensure that the merchants are appropriately educated on your extensions.
Some additional tips from our valued developers:
“No matter how good your support may have been with Magento 1.x, you’d want to make it even better now with Magento 2.0. You’ll have even more questions from customers which are not very familiar with the new platform and how it actually works. This would also include detailed manuals and user guides, FAQs, knowledge base and everything that helps your customer in understanding Magento 2.0 and extensions for it.” - Amasty