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Customer Experience

Small Business - Top 4 Customer Service Tactics
Sep 4, 2018
Great customer service is where small businesses can really shine. Give your business an edge with these 4 customer service tactics.  Read more here.
Econsultancy: Optimizing the Customer Journey: How Marketers Are Overcoming Obstacles | Magento Blog
Aug 29, 2018
Takeaways from the Econsultancy roundtable discussions with client-side marketers
Aug 15, 2018
A month-by-month plan to connect with your existing customers and generate more revenue
How Brand Marketers Are Optimizing Customer Experience In 2018
Aug 14, 2018
Takeaways from an Econsultancy roundtable in Hong Kong.
What does Conversion Rate Optimization mean for marketers in 2018? | Magento Blog
Aug 7, 2018
Takeaways from the Econsultancy roundtable with Magento & eWave
Jul 26, 2018
‘It’s The Most Wonderful Time of the Year’ (For Insights)
Jul 18, 2018
Conversion rate optimization (CRO) has become a critical part of improving eCommerce site performance and marketing ROI
Jul 16, 2018
The challenges and opportunities of supporting the customer at every step of their journey 
ecommerce digital transformation
May 17, 2018
Insights from Sucharita Kodali, Vice President and Principal Analyst at Forrester Research Inc.
B2B lead generation
Apr 11, 2018
It pays to be thorough in B2B lead generation