Fashion, Apparel & Accessories

Sell Shoes Online Loake Finds the Right Pairing with Magento

To keep pace with competitors, classic English shoemakers, Loake, needed to increase their global footprint. With Magento, they improved their conversion rates drastically.
Sell Shoes Online - Loake
+96% Mobile Conversions
+82% Online Transactions (YoY)
+45% Overall Conversion Rate

Loake wanted to sell shoes online globally and in comfort.

In 1880, three brothers in Kettering, England, banded together in a small outbuilding and came up with the idea to construct fine, handmade shoes. They would name their brand Loake, after their last name, and ever since, their classic English shoes have left a lasting imprint worldwide. The brothers used the ‘Goodyear welted’ shoe-making technique, the oldest, most labor intensive method of shoe construction, which made their shoes a market staple. Over the course of history, Loake has served generations of army and naval officers in Great Britain and beyond. In fact, Loake estimates that since the brand began, they have made over 50 million pairs of Goodyear welted shoes.

Sell Shoes Online - Loake

Today, Loake exports their Goodyear welted shoes and a wide-range of gentleman’s shoes to more than 50 countries to sell online and in stores. Loake was content with their original Magento Commerce 1 site, but were curious how the added agility and features of Magento Commerce 2 could improve their efforts to sell shoes online. To keep pace with competitors, they needed to increase their global marketing content. With continued global expansion in mind, the classic shoemaker needed a mobile friendly eCommerce platform with a responsive design that could comfortably carry their tradition into a durable future.

Loake wanted to build on its long-term relationship with Magento Commerce and Magento Enterprise Partner Screen Pages to increase conversion rates and improve how it engages with customers.

Andrew Loake
Managing Director, Loake

After 130 years of tradition, Loake steps into the future to sell shoes online with ease.

Loake was ready to take the next step. Together with Magento Solution Partner, Screen Pages, they easily migrated their Magento Commerce 1 data to Magento Commerce 2. Checkout was streamlined with credit card, Amazon, and PayPal payment options, and two-factor authentication for added customer security. With Magento Commerce, Loake was ready to expand into the global market. Screen Pages outfitted their rest-of-the-world store with configurable eCommerce account elements, making it easy for Loake to enable them at the flick of a switch. To provide full functionality, a GEO-IP location was employed for customers outside the UK.

Sell Shoes Online - Loake

Powered by Magento Commerce, Loake now has rich content-managed block functionality for their homepage and other CMS pages, to give them full control over their content. With video, product, and newsletter signup blocks, Loake can maximize their content marketing to global customers. They also added to their order confirmation emails, a ‘product tease’ feature to effectively retarget existing customers. All of these features helped them better sell shoes online.

Magento Commerce helped Loake to comprehensively extend their site’s variant selection functionality to allow for backorder or out-of-stock handling. Integration with Prima ERP for stock, order, and order status updates also gave them full control over their shoes merchandise.

Greater control means huge conversion when it comes to selling shoes online.

In just four months, Loake launched a new, mobile friendly website on Magento Commerce with a responsive design. Since the launch in December 2016, conversion rates on mobile have increased by 96 percent, and transactions 82 percent when compared to the same period last year.

Sell Shoes Online - Loake

Overall, across all devices, conversion rates have increased by 45 percent. Now, Loake can focus on new strategies how to sell shoes online, instead of worrying about their eCommerce platform.