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April 28, 2016

New Relic and Magento Partner to Make Digital Commerce Companies More Successful

New Relic to be embedded in newly announced Magento Enterprise Cloud Edition, giving Magento retailers real-time performance monitoring and analytics

SAN FRANCISCO – April 28, 2016 – Software analytics leader New Relic (NYSE: NEWR) announced today that Magento® Commerce, the leading provider of open omnichannel innovation, will embed New Relic’s products in the Magento Enterprise Cloud Edition, a Platform-as-a-Service (PaaS) environment for its flagship Magento 2 Enterprise Edition digital commerce platform. Magento Enterprise Cloud Edition is built to power innovative e-commerce experiences with the rapid deployment of fully customizable, secure and scalable Web storefronts, combined with a leading hosting and managed services infrastructure. New Relic’s analytics solution will help provide Magento merchants with real-time visibility into the performance of their applications, and the most complete insights into their customer experience and business performance. 

Magento Enterprise Cloud Edition offers all the benefits of modern cloud computing that are most commonly associated with SaaS solutions: Elastic scalability, high resilience and availability, PCI compliance, global availability and automated patching. Additionally, Magento Enterprise Cloud Edition preserves what has made Magento the platform of choice for thousands of leading retailers, brands and manufacturers – the flexibility of Magento’s extensible architecture, enhanced by a global ecosystem of innovative partners and developers.

“New Relic’s real-time analytics capabilities have already proven incredibly valuable to many Magento merchants that have used New Relic to better understand the performance of their eCommerce businesses, and most importantly, the quality of their customer engagement,” said Peter Sheldon, vice president of strategy, Magento. “We are thrilled to take this partnership a step further by embedding New Relic APM Pro for all Magento Cloud customers, and delivering a deeper integration between Magento and customers of New Relic Insights to provide monitoring and analytics dashboards to help them make data-driven business decisions.”

Magento has chosen to embed New Relic APM Pro for its real-time application performance monitoring capability, providing merchants a comprehensive line of sight into software performance and how it relates to their customers’ site activity. The expanded partnership will allow Magento Enterprise Cloud Edition customers to glean more intelligence on site software performance and related customer purchasing habits, with the following additions:

  • New Relic APM Pro will be embedded and included so that all Magento Enterprise Cloud Edition customers have the option to use it at no additional charge.

  • A Reporting extension enabling interoperability between Magento and New Relic will be a default component of Magento 2, making it easier for merchants to gain the benefits of New Relic Insights. This means that users will be able to easily integrate with New Relic APM and New Relic Insights to access predefined and customizable dashboards that will shed light on customer events.

  • 60-day free trial of New Relic Insights, including merchant dashboards, for Magento Cloud Edition users.

  • 60-day free trial of New Relic APM Pro and New Relic Insights, including merchant dashboards, for Magento on-premise and partner-hosted users. 

  • New Relic Insights Dashboards – at least 16 merchant dashboards will be included as part of the free trials of New Relic Insights included with the Magento 2 Enterprise Edition.

  • PHP Agent support for the New Relic products to support Magento 2 technology.

“We’re excited to work with Magento to help its merchants deliver the best customer experience for customers by unlocking a powerful real-time view of site performance and business outcomes,” said John Gray, senior vice president of business development, New Relic.

Magento 2 customers will have access to New Relic APM Pro, the Reporting extension and other features starting in the early summer of 2016. In the meantime, Magento merchants can check out a free trial of New Relic’s products at www.newrelic.com/magento.

Forward-Looking Statements

This press release contains "forward-looking" statements, as that term is defined under the federal securities laws, including but not limited to statements regarding the benefits of the New Relic Software Analytics Cloud and New Relic’s activities with Magento 2 and Magento Enterprise Cloud Edition, such as availability, features and other events related to future product offerings by New Relic and/or Magento Commerce. The achievement or success of the matters covered by such forward-looking statements are based on New Relic's current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic's actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic's financial and other results and the forward-looking statements in this press release is included in the filings New Relic makes with the SEC from time to time, including in New Relic's most recent Form 10-Q, particularly under the captions "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations." Copies of these documents may be obtained by visiting New Relic's Investor Relations website at http://ir.newrelic.com or the SEC's website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

About New Relic

New Relic is a software analytics company that delivers real-time insights to more than 500,000 users and 13,000 paid business accounts. As a multi-tenant SaaS platform, the New Relic Software Analytics Cloud helps companies securely monitor their production software in virtually any environment, without having to build or maintain dedicated infrastructure. New Relic helps companies improve application performance, create delightful customer experiences, and realize business success. Learn more at newrelic.com.

New Relic is a registered trademark of New Relic, Inc.

All product and company names herein may be trademarks of their registered owners.

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