Imagine 2016 - Delivering the Goods: Revolutionizing the Customer Experience


Michael Harvey, COO & Head of Strategy, Corra

Being part of the omnichannel revolution means having a fully Unified Commerce Platform. User experiences such as Buy Online, Pickup-in-Store (BOPUS) and Try-on-in-Store, Ship-to-Home (TOSSH) are now expected retail experiences. The technology to deliver such experiences is no longer the exclusive domain of the largest retailers. Any merchant can now deliver “the goods” in any way their customers demand, across all channels and devices. Come hear how several global brands delivered these unique experiences—including a feature on best practices at one of the first Magento 2.0 stores in the world.