Improve Your Customer Journey – The best ways to improve sales at each stage

About the Webinar

Expert Guest Speaker: Chloë Thomas

It’s easy to focus on just one element of the customer journey, but to maximise the performance of your business it’s crucial to improve performance at every stage of the customer journey.

In this webinar internationally best-selling author and podcast host Chloë Thomas will introduce you to her Customer MasterPlan model, a tool to help you identify where you could be focusing to make the biggest improvements. She’ll also be sharing the most effective and latest tactics for improving performance at each and every stage of the customer journey.

Watch the webinar

Please fill out the form below to view this webinar.

Thank you. Click on the Download button to access this webinar.

Watch now


45 minutes duration


Chloë Thomas

Chloë Thomas

Best selling Author, International Speaker, and host of the eCommerce MasterPlan Podcast Chloë’s speciality is solving eCommerce Marketing Problems from how to increase new customer acquisition, to improving the performance of email marketing newsletters, or finding the right new website provider. Chloë is one of the Top 50 UK influencers in eCommerce and Shipping, and her podcast is regularly included in lists of the top eCommerce and marketing podcasts in the world.