Meeting Customer Expectations in COVID-19 and Beyond

About the Webinar

New reality

The COVID-19 pandemic is an unprecedented time: people who can work from home, happy hours and meetings are virtual, and shopping trends have changed rapidly. Not only is the COVID-19 situation going to last longer than we’d hoped, but it will forever change customer expectations. Featured speakers Jenna and Joshua Warren - founders of Creatuity, a Magento exclusive solution partner in Dallas, TX, will discuss how to use omnichannel as a solution during COVID-19.

In this webinar you will discover:

  • How expectations of customers have changed
  • How you can improve your business using omnichannel solutions 
  • How to quickly scale your D2C website sales during unprecedented demand
  • How other companies adapt to a new reality by implementing BOPIS (Buy Online Pickup In-Store)

Any questions?

Have questions for Jenna or Josh? No problem. Feel free to contact him at contact@creatuity.com

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45 minutes duration


Joshua Warren

Joshua Warren

CEO, Creatuity Josh is a frequent conference speaker and published author, who received the prestigious title of Magento Master in 2016. More recently he was elected as the first ever Chair of the Board of Directors for the newly formed Magento Association. He has directly contributed groundbreaking works to the Magento world, including his development of one-click checkout capability for Magento.
Jenna Warren

Jenna Warren

VP of Special Projects, Creatuity Jenna is not only a Magento Certified Solution Specialist, but she also contributed to creating the Magento certification exam. She is a recurring guest speaker for the Digital Marketing class at The University of Texas at Dallas, a frequent speaker at Magento conferences around the nation, and a founding task force member of the newly formed Magento Association.