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Magento Free Trial FAQ

Why do I need to input my credit card for the free trial?
We require credit card information for the trial to prevent fraud. But if you cancel before the trial period is over, there won’t be any charges.
Do you provide any discounts?
Yes! We have volume discounts for Magento Commerce Pro. Please contact our sales team for more information.
What does the trial include?
The 30-Day free trial includes limited access to Magento Enterprise Cloud Edition. You will be able to access all the source code and tools needed to fully experience how Magento works.
Can I change my plan later?
Yes. You can easily change plans at any point during your trial period.
Will I be charged now?
No. We’ll need your credit card to start your trial. However, you won’t be charged until the end of your trial period.
Can I cancel my trial at any time?
Yes. You can cancel your trial at any time by contacting support.
How does pricing work?
The price depends on the expected online revenue and average order value of your store. We provide annual subscriptions with monthly payments. All prices are listed in USD. Please contact our sales team for more information.
Do you provide premium support?
Yes! Magento Commerce Pro includes 24x7 phone and chat support, and dedicated launch managers to help you launch your store. Please contact our sales team for more information.
Can you guarantee uptime?
Yes! Please see our Service Level Agreement.
Can you invoice me?
Yes! Please contact our sales team for more information.
I have more questions!
Please contact our sales team for more information.