Features & Benefits: Intelligent & Efficient Operations
Efficiency, automation, and access to data are required to compete in the modern commerce landscape. Magento Commerce makes it easy for our merchants to transform into, and operate as an effective, data-driven commerce organization to grow their business.
Harness your data to drive growth by empowering your teams with capabilities. Easily access and analyze your Magento data and any other data source to gain a 360-degree view of your business. Evaluate marketing ROI, retention efforts, conversion rates and more, as you learn more about your customers.
Automated Data Consolidation & Management
With Magento you have the option to connect your most vital systems and consolidate your data into one central AWS data warehouse. Data from each source will automatically update on a regular basis. This will save your teams hours of data pipeline maintenance and eliminate manual work.
Always Accessible Cloud-Based Platform
Never feel out of the loop with cloud-based data reporting technology. We make it possible to access and analyze your data anywhere you have access to the internet. Simply and securely log in via any web browser to begin managing and analyzing your data.
Best Practice Commerce Dashboards Included
On day one your account will be filled with five best practice dashboards. They will use your Magento data and focus on analyzing your customers, orders and products. This way you can hit the ground running and quickly see things like customer lifetime value, repeat order probability and top selling products.
Easy-to-use Report Building Tools
You do not need to be a data scientist to get insights when using Magento. Built reports with our intuitive interface. Easily create formulas and adjust time parameters in a few clicks. Quickly switch perspectives from all-time to percent change vs. last period, etc. More technical users can write SQL queries to build their reports.
Unlimited Customizable Data Visualizations
Make every report easy to interpret with beautiful visualizations. Change the chart type and pick your own custom color palette. The great thing is that you can build as many reports and dashboards as you’d like. Once saved, they can all be edited and further customized in the future.
Turn shipping into a profit machine for your business by automating order fulfillment and logistics directly from the Magento Admin. Reduce shipping-related costs by using advanced packing rules and shipment rating to ensure efficient carrier selection and more accurate carrier billing. Increase sales and customer loyalty by dynamically displaying convenient, competitively priced shipping options, and by keeping your delivery promise to customers.
Improve operational efficiency by managing inventory across multiple physical locations. Assign products to multiple sources, track inventory at each location, and control the inventory sources that are used to fulfill orders for each website.
Order Management and Customer Service
Efficiently manage orders and assist customers from the Magento Admin. Through a user-friendly interface, team members can easily set up customer accounts, update wishlists, and view, edit, create, and fulfill orders. Seller Assisted Shopping enables customer service representatives to log in to the site as the customer to troubleshoot issues and create orders on their behalf.
Turn your stores into pickup locations and adapt to your customers’ shopping needs with the “Buy Online, Pick up In Store” feature. Allow customers to browse and shop online but fulfill locally at any of your stores. Reduce shipping fees and increase the possibility of customers buying more product while at the store picking up their orders.
There are many other core features in Magento Commerce around promotions and pricing, search engine optimization, content management, catalog management, checkout, payments, business intelligence, shipping, inventory and order management, customer service, loyalty, customer accounts, global sites, security, performance, and cloud deployment. Check out our full Feature List or our detailed user guide.