Integrate your enterprise resource planning software with Magento Commerce

Integrate Magento with your ERP

A (commerce) match made in heaven

Integrating your eCommerce platforms and ERP system drastically increases efficiency—inventory, orders, customer data, and shipping details are all synced between key business systems. While an online store can operate without a connected Enterprise Resource Planning, tedious tasks like uploading product details or manually typing shipping addresses or tracking codes are prone to human error. Simply put, your customer experience is at stake when you don’t integrate.

Connecting Magento With Your ERP is Good for Business

Inventory Visibility

Enterprise resource planning systems contain critical data like orders, prices, customer info, product data, and shipping methods. When you integrate eCommerce and ERP systems, you let both platforms run with near-real time data. Say goodbye to batch processes or managing orders by hand. And give customers a more accurate picture of product pricing and availability.

Manage Costs

When purchase information does not reach your ERP system quickly, you may need to hold onto more safety stock to account for this lag and you risk order-inventory mismatch. Integrating platforms means transactions are instantly visible to the ERP system. Product levels can be managed in real-time and you can store less inventory.

Reduce Support Calls

Customers will likely call customer service when they are unsure of where their orders are. These dreaded “Where is my order” (WISMO) calls can be time-consuming to field. And they are frustrating for everyone if your customer service team doesn’t have real-time access to shipping and fulfillment data from your ERP system.

Simplify Compliance

When you connect Magento with your Enterprise resource planning, you ensure customers receive their negotiated contract pricing and the right set of products. You can also apply rates and customer-specific rules from your ERP tax engine to eCommerce purchases. Storing tax information in one place avoids the need to manually synchronize data and improves compliance with local and regional regulations.

Enterprise resource planning - How it Works

How Enterprise Resource Planning Works

Thousands of B2B and B2C merchants have integrated Magento with a variety of ERP systems, including Microsoft Dynamics, NetSuite, SAP, Oracle, Infor, Epicor, Sage, and more.

  • Create custom integrations leveraging robust, well-documented Magento APIs and new support for GraphQL
  • Leverage the knowledge of certified solution partners, many of whom have deep expertise in ERP system integration
  • Take advantage of off-the-shelf ERP connectors available in the Magento Marketplace
Sell Online - Riese & Müller

Case Study

E-Bike Manufacturer Riese & Müller Changed Gears with Magento

Riese & Müller wanted to completely overhaul their existing dealer portal and integrate it into Magento Commerce. The objectives were: greater transparency, simplicity, user-friendliness, and automation of the order transfer to the ERP system. They also wanted to reduce errors and relieve their sales team of customer service calls.

ERP Integration Resources

eCommerce + ERP: Better Together

eCommerce + ERP: Better Together

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ERP Increases Your Productivity in 7 Areas

Discover How ERP Increases Your Productivity in 7 Areas

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eCommerce + ERP: Integrate to Win

eCommerce + ERP: Integrate to Win

Learn best practices for overcoming the most common obstacles to integrating your eCommerce and enterprise resource planning systems.
ERP and Commerce Integration Wins

Integration Wins: Microsoft Dynamics ERP

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Better Together: Microsoft Dynamics and Magento Commerce

Microsoft Dynamics ERP and Magento Commerce

Discover the keys to a successful ERP integration that can transform your customer experience while adding efficiency.