Omnichannel
and Magento
Consumer demand for flexibility and choice is driving the pace of technology innovation in commerce, both online and off. Linking your online and in-store businesses is essential to stay competitive. Shoppers want to buy whenever they want, through any channel, on any device, and expect a variety of delivery options. Magento Commerce and Magento Order Management help you meet the needs of your customers by creating world-class omnichannel experiences.
How To Maximize Omnichannel
The Right Solution For You And Your Customers
Why Magento for Omnichannel?
A Better In-Store Experience Increases both Loyalty and Sales
Giving customers the option to buy online and pick up in store not only makes them happy but it means serious money. Those that do, spend 30-40 percent more in the store. Offering ship to and from store capabilities and an endless aisle of inventory in store means that a customer never leaves empty-handed. This video shows how a mobile POS integrated with Magento makes this possible.
Order Management for World-Class Omnichannel Experiences
Would you like to centralize global inventory, intelligently source items for fulfillment, and merge your online and offline worlds? Now you can. With Magento Order Management you can also increase efficiency, reduce cost, and provide the best possible shopping experience. Maximize omnichannel retail by shipping to and from anywhere and exceed customers' expectations and they will keep coming back.
Omnichannel is a Business Imperative to Stay Competitive
Companies that haven’t already adopted an omnichannel approach need to consider this as a matter of urgency. IDC predicts that by 2019, half of all retailers will have adopted a retail omnichannel eCommerce platform, and as a result will reap up to 30% increase in profitability. This is thanks to higher revenues, reduction in total cost of ownership (TCO), inventory costs, operational costs and promotional pressure.
Grow Your Business with Flexible Order Fulfillment
More fulfillment options mean more sales. Reduce the operational cost of managing global inventory by turning your stores, suppliers, and partners into mini distribution centers. Grow sales by exposing your store inventory to online shoppers and provide flexible fulfillment options, including ship-from-store, ship-to-store and buy online, pick up in store.
Omnichannel Features
Manage Your Business Centrally
Watch how Magento Order Management’s powerful and intuitive admin dashboard can improved visibility of your customer and inventory data. Managing your omnichannel business just got a lot easier.
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Magento Products Build Omnichannel Experience
Magento Commerce
No other platform gives you the power to create unique, limitless, and engaging shopping experiences while offering the security, performance, and low TCO benefits of cloud services. Enjoy rich, out-of-the-box features, an unlimited ability to customize, and seamless third-party integrations. With Magento Commerce, you’re supported by a global ecosystem of merchants, partners, and developers, who will bring your commerce vision to life.
Magento Order Management
Are you selling both online and in stores? Do you have the ability to fulfill orders from anywhere? A loyal customer has confidence in your ability to deliver what they want where they want it. Ship to home? Of course. Order online and pick up in store? No problem. Customer can’t find exact item in store but associate finds at another location and ships to home or any other store? All of this is now possible with Magento Order Management.
Magento Business Intelligence
Get the insights you need to take action with Magento Business Intelligence (BI). Use business analytics to analyze your top customers, products, and promotions to find new growth opportunities. Share insights across your organization with just a few clicks.
Sell Anywhere with Magento
Here are the experiences of Magento merchants - by offering more ways to buy, their customers spend more and sales revenue and customer loyalty skyrocketed. Read and follow their successes.
The goal was to find a platform that had a large community of resources to draw from, was capable of enterprise-level order volumes, was backed by a leadership team with a solid industry reputation and a passion for driving innovation, that could be integrated cost effectively. Magento matched all of these criteria.
Paul McCluskey Director of eCommerce, Watsco
